Appointment Policy respecting each other's time |
Missed Appointments and Late Arrivals Arriving on time for your massage session will allow us to serve you better and ensure that you receive your fully scheduled treatment. Late arrivals will receive quality treatment in the remaining time of the scheduled appointment; however time may not allow for extending your session, and the fully scheduled fee will apply. Please understand that massage therapists only get paid when they deliver a service... therefore missed appointments are costly for us and prevent us from catering to our other clients. That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked. Cancellations Note: Two cancellations without proper notice, or missed appointments will disqualify you from future bookings or referrals. We do however recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergenies, etc.) and so your therapist may make an exception to the above policies on those rare occassions. |